“ A Diamond in the Rough! Exceptional Service and Honesty from Donald Myers at Fairfield Subaru! My wife and I are now proud owners of a new 2025 Subaru Forester Hybrid Touring (River Rock Pearl Two Tone), thanks to the incredible efforts of Donald Myers at Fairfield Subaru. It was a much-needed surprise for my wife, whose car was recently totaled. She's always dreamed of a Subaru, and this past Sunday, Don made that dream a reality, exceeding all expectations. Our journey was initially frustrating. Our first attempt at Albany Subaru ended with an inexplicable 15,000 price hike upon arrival. They made us feel like we were wasting their time for not paying this huge markup. That, plus a Napa dealer selling a car from under us after starting paperwork, left us wary of dealership games. As a former car salesman, I know these tactics and just wanted an honest, respectful experience. Finding the new Forester Hybrid in my wife's preferred River Rock Pearl was incredibly difficult due to high demand. We'd almost resigned ourselves to a gas version, placing a deposit on an incoming silver model at Fairfield Subaru with Don. From our first interaction, Don was a pleasure – experienced, knowledgeable, and not pushy. I immediately felt I could trust him. Weeks later, I told Don my wife truly desired the River Rock Pearl. Don immediately found that exact Hybrid Touring incoming, unlisted online! We eagerly switched our deposit. Crucially, Don cleared it with his manager first, given the car's high demand. He then transparently explained a fair markup reflecting supply/demand. As a business owner, I respected this straightforwardness; businesses must be viable to serve customers and support their teams. Best of all, the price Don quoted was exactly what we paid. No surprises or games – just pure honesty. Don is a salesman of true character. The Forester arrived a week early, which was fantastic, but my wife was out of town. Given our past negative experiences, we were anxious the car might be sold, as our "reserve" was verbal. I also couldn't get from Santa Rosa to Fairfield that Sunday. Don then went truly above and beyond. He spent Saturday helping me with remote paperwork. Then, to ensure I could retrieve the car and surprise my wife, Don offered to drive an hour to Santa Rosa to pick me up! I was floored and initially declined, not wanting to impose. He then immediately offered an Uber or Lyft. This dedication is almost unheard of. Thanks to Don, when I arrived at Fairfield Subaru this past Sunday, the numbers were exactly as promised. I paid, and in under 30 minutes, was driving away. My wife's airport surprise was a success – she was overjoyed! Don even followed up the next day to ensure everything was satisfactory, testifying to his unwavering commitment. Don understood our needs and explained market realities, navigating everything perfectly with mutual respect. After bait-and-switch tactics elsewhere and a friend's harassment at Santa Rosa Subaru, Don was a complete breath of fresh air. He is a true diamond in the rough. Driving to Fairfield for Donald Myers is unequivocally worth it. Simply call and ask for him. Fairfield Subaru, Don is exceptional; his service earned you our business for life and highest recommendations. Our gratitude to Don is immense; he delivered more than a car—he provided a positive milestone for our family and restored our trust in Subaru. ”

“ "Amazing Experience with Dale Phipps at Subaru" Shopping for a new car can always be nerve-wracking, especially when you're preparing to start a family and want to make sure you're choosing a vehicle with all the right safety features. That's exactly where Dale Phipps came in—he was incredibly helpful in guiding us to the perfect car for my wife and me, a Subaru Outback, with all the safety features we were looking for. The test drive was amazing. In the beginning, it could be a bit overwhelming with all of the features the car has to offer, but as time went on, I know my wife started feeling comfortable with everything. Dale did a fantastic job answering all of our questions about the car’s features and explaining them thoroughly. It really helped us understand everything the car has to offer. What really stood out was how Dale made us feel comfortable throughout the entire process. There was absolutely no pressure, which really helped ease the tension my wife was feeling. It was refreshing to be able to make such an important decision without feeling forced into anything. On top of that, the complimentary beverages and snacks, along with a very welcoming atmosphere in the lounge, made the experience even better. Usually, car shopping feels like it takes forever, but with Dale’s great conversation and the relaxed vibe of the dealership, the time flew by. Overall, I would highly recommend Subaru of Fairfield to any of my friends or family. Thanks to Dale and the team, we found the perfect car and had a great experience doing so. Highly recommend! ”

“ Thank you Shirley and Fairfield Subaru! My husband and I own two Subarus and this is our second event attended that you’ve hosted. Nice to see everyone’s different Subarus. Can’t wait for the next one. Oakley residents Nathan & Monique. ”

“ Don Myers was fantastic. We just bought a new Forester today. He went the extra mile to get us the color we wanted when other dealers could not. He made the buying process quick and painless. He kept us appraised of every step in our buying process, offered great help where we needed it and understood our wishes. I wish all reps were like him. I highly recommend Fairfield Subaru and Don specifically. ”

“ I had a fantastic experience at Fairfield Subaru, thanks to advisor Zach. He took care of me right away and impressed me with his attention to detail. I’m very cautious with my WRX, especially since it’s a 50th anniversary limited edition, and Zach completely respected that. He not only remembered my previous service request but also my specific preference to skip the car wash — a small but meaningful gesture that shows how much he listens and cares. It’s this level of personalized service that keeps me coming back. I’ll definitely continue bringing my WRX here for service. ”

“ Thank you Fairfield Subaru for hosting another EPIC EVENT. Shirley did an Amazing job yet again. Food truck was awesome Team Subie Squad Appreciates you All. ... ”

“ I had a fantastic experience at Fairfield Subaru, thanks to Hunter! He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. Hunter made everything easy and stress-free, and I truly appreciated his honesty and professionalism. If you're looking for a great car buying experience, I highly recommend asking for Hunter. Thanks again for everything! ”

“ This was my first time buying a vehicle and Don Myers made the entire experience seamless and enjoyable. He was thorough and provided my sister and me with all the necessary details before we even came in for the test drive. Thanks to his preparation, the paperwork process was quick and stress free! Very happy with my car! ”